Who We Are

At Continuum Arc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://continuumarc.co.uk and use our services. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information:

  • Contact Information: We may collect your name, email address, postal address, phone number, and other contact details.
  • Payment Information: When you make a purchase, we may collect payment information such as credit card details, bank account information, or other payment method details.
  • Order Information: We collect information about your orders, including the products or services you purchase, order history, and shipping details.

Automatically Collected Information:

  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing activities, such as the pages you visit, the time spent on those pages, and other clickstream data. Device Information: We may collect information about the device you use to access our website, including device type, operating system, and IP address.

Information from Third Parties:

  • We may receive information about you from third-party sources, such as social media platforms or marketing partners, to enhance our services and improve your shopping experience.

How We Use Your Information

  • To Fulfill Orders: We use your personal information to process and fulfill your orders, including shipping and delivering products, and providing customer support.
  • To Improve Our Services: We analyze the information we collect to improve our website, enhance user experience, and develop new products and services.
  • Marketing and Promotions: We may use your contact information to send you promotional emails, newsletters, and other marketing communications. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.
  • Legal and Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and email service providers.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your information to the acquiring entity.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests from public authorities.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices, including encryption and secure servers, to safeguard your data.

Your Choices

  • Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting our customer support.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting our customer support.
  • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

International Data Transfers

If you are located outside the United Kingdom, please note that your information may be transferred to, stored, and processed in the United Kingdom or other countries where we or our service providers operate. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
  • Address: 60 Tottenham Court Road, Office 65 Fitzrovia, London W1T 2EW
  • Phone: (708) 856-0657
  • Email: info@continuumarc.co.uk
© 2025 Continuum Arc. All rights reserved.